Effective date: 11.1.2019
Lively Vitamin Co. operates our website, https://www.livelyvitaminco.com/, as well as our mobile site, emails, or other published or distributed information, and all other sites or apps in use by Lively Vitamin Co. (collectively, the “Sites”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Sites and the choices you have associated with the use of that data.
Our goal is to provide all of our customers, both retail and wholesale, with a seamless shopping experience. We use your data to provide and improve the Sites so that we can better deliver on this or to simply provide you with the services and products you would like to purchase.
TYPES OF DATA COLLECTED
While using our Sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
This information is required for shipping purposes. Your email address may be required for communication purposes.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information regarding how the Sites are accessed and used(“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), location of access, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. In addition, Usage Data may include the actions you take including the types of products you view and purchase.
Understanding this information helps us to understand how best to serve our current and prospective customers.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Sites.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Sites.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Sites.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings so that the next time you visit, the site is just how you like it.
- Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
Lively Vitamin Co. uses the collected data for various purposes such as the following:
- To provide and maintain our Sites
- To notify you about changes to our Sites
- To allow you to participate in interactive features of our Sites when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Sites
- To monitor the usage of our Sites
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
RETENTION OF DATA
Lively Vitamin Co. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
DISCLOSURE OF DATA
Under certain circumstances, Lively Vitamin Co. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Lively Vitamin Co. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Lively Vitamin Co.
- To prevent or investigate possible wrongdoing in connection with the Sites
- To protect the personal safety of users of the Sites or the public
- To protect against legal liability
SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We take every reasonable step to ensure that both your and our information is always secure.
“DO NOT TRACK” SIGNALS
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Lively Vitamin Co. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
- You have the right to data portability for the information you provide to Lively Vitamin Co.. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that in order to protect our customers from possible fraudulent behavior, we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our use of our Sites (“Service Providers”), to provide the Sites on our behalf, to perform services related to our Sites or to assist us in analyzing how our Sites are used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Sites. One such service is Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Sites. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within the Sites. In that case, we use third-party services for payment processing (e.g. payment processors).
LINKS TO OTHER SITES
Our Sites does not address anyone under the age of 18 (“Minors”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we may take steps to remove that information from our servers.
By email: firstname.lastname@example.org